St Lawrence Rd, Chepstow NP16 6BE

You can find more on show dates here

General Admission, VIP and Accessible gates will open at 4pm. Show times are always subject to change; however, we expect entertainment to start at 6pm and finish by 11pm.

The Garden tickets include:

• Premium view at the front of the stage
• Private bar and premium food options to purchase 
• Premium toilet facilities
• Souvenir Chepstow Summer Session wristband (if you purchase the garden package)

There is no camping available at Chepstow Summer Sessions 2024.

No, this is a standalone concert with no horse racing involved.

Yes, please ensure you dress for the weather and don’t forget your sun cream!

You are allowed one folding chair per person in the concert arena for use in the marked-out area away from the stage.

Garden ticket holders are permitted one folding chair per person in a marked out area in the garden. Please see map for further details.

This is to maintain a safe area for those customers who wish sit and those who wish to stand at the front of the stage area. Private marquees and gazebos are not permitted.

For General Admission ticket holders there is no seating available in the arena. If you are a VIP Garden ticket holder, there will be some picnic bench seating available in The Garden on a first come, first served basis. This cannot be reserved.

You are allowed one folding chair per person in the concert arena for use in the marked-out area away from the stage. Garden ticket holders are permitted one folding chair per person in a marked out area in the garden. Please see map for further details.

Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately.

Under 16s must be accompanied by an adult aged 18 and over who has their own ticket. Children aged 2 and under can attend for free and don’t require a ticket. All other children must have a full price ticket to enter the festival.

Yes, if available, official merchandise will be available to purchase within the festival.

Food and drink are not permitted however there are food and drink concessions within the event.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

No, all food concessions and bars are cashless.

Yes, all food concessions and bars are cashless.

Yes, please fill in this form.

One of the team will review and be in touch if necessary.

Please can you also add the below..

Animals are not permitted on site, with the exception of registered assistance dogs.

Please fill in this form if you are bringing a registered assistance dog.

You can apply to perform at our festival by filling in this form.

One of the team will review and be in touch if necessary.

If you do not hear back from us this year, your details will be kept on our files and we could reach out in future years/shows

Please fill in this form with the relevant information

This will be passed onto the relevant department who will be in touch if necessary.

All Chepstow 2023 tickets are Mobile Entry – so your phone is your ticket! You MUST download your tickets before heading to the site. Please make sure to follow the instructions below before leaving for your event to ensure that your tickets can be scanned for entry regardless of the connectivity at the venue.

1. Download or update the latest version of the Ticketmaster app for the iPhone in the Apple App store or for the Android in the Android App store.

2. From the app, find your order in My Events.

3. View your tickets by tapping View Barcode. Screenshots of your barcodes won’t get you in.

Once you have viewed your tickets in the Ticketmaster App. Your ticket is automatically saved so it is always ready. Please ensure you do NOT log out of the app!

More information available HERE 

You are now able to pay for your tickets in instalments on Ticketmaster using Klarna.

Klarna offers two options to customers depending on your order value. You can either split your payments in to 3 instalments using the ‘Split by 3 option’ or using the ‘Slice It’ option you can pay in 6,9 or 12 instalments.

The Klarna payment plan options available for your order will display as you proceed to the checkout on Ticketmaster. Please ensure you read the Klarna terms and conditions before proceeding with your payments as you may be subject to a credit search and interest charges using the ‘Slice It’ option.

Find more information about the Klarna payment plan here

If you have not received your digital tickets, please check your Ticketmaster online account or contact Ticketmaster by visiting help.ticketmaster.co.uk

Please visit help.ticketmaster.co.uk

Tickets are non-refundable. Please refer to the terms and conditions on the ticket agent’s website.

We have a very limited number of car parking spaces available at the racecourse. We do have a convenient park and ride and shuttle services available to book. You can find out more here 

Roads around the venue will have no parking orders and illegally parked cars will be towed away.

Car parks at the Racecourse will open at 12pm. You will not be able to access the main arena until 4pm but we recommend you arrive early to avoid queues.

We recommend avoiding travelling to the event between 4pm – 6pm due to the high level of traffic at this time. The car parks are open earlier and welfare facilities will be available in the car parks.

At the end of the concert we expect the car parks to be very busy and it could take up to 2 hours to depart the site. We advise customers to take their time when leaving the arena and be prepared to wait to leave the car parks.

Please note: Car parking tickets can NOT be bought on the day of the show, please pre book your travel as there is limited parking available.

You can purchase car parking tickets here 

Please follow our Twitter Account twitter.com/chepstowracecourse for all the latest on the day information and live traffic and travel updates

The cheapest and easiest way to get to the event. Park and Ride offers great flexibility and the quickest route directly to the event. Find out more here 

All park and rides will open at 12pm with the first bus to the racecourse at 2pm. Busses will continue to run at the end of the event until the event site is clear.

You MUST pre-purchase Park & Ride tickets in advance of the concert to be guaranteed availability.

Park and Ride Chepstow - David Broome Event Centre, Mount Ballan Manor, Portskewett, Chepstow NP26 5XP

Car park open from 12:00

First shuttle at 14:00

TRAVEL TIMETABLE 

14:00 - 20:00 (a bus every 20 mins)

Service will resume at 22:30 with the last bus at 00:30

Car parks will open at 12pm.

Busses will run from 2pm until the event site is clear at the end of the concert.

Each car park has security and car park management. They are well lit, and all have toilet facilities.

Journey time is between 15-30 minutes depending on the chosen car park.

Please note: David Broome Park & Ride is on a green field, therefore is relatively flat but does have uneven terrain in parts. If you have accessible requirements, we advise parking at an alternative location.

No car parking is permitted overnight.

Please find links to book below:

Hozier 

Please follow our Twitter Account twitter.com/chepstowracecourse for all the latest on the day information and live traffic and travel updates

Newport Shuttle

Travelling from South Wales? There will be a direct return shuttle bus from Newport Train Station to Chepstow Racecourse for all events over the weekend.

 Newport Shuttle

Newport Train Station, Queensway, NP20 4AX

Operating: Friday, Saturday and Sunday

First shuttle at 14:00

 TRAVEL TIMETABLE 

14:00 - 20:00 (a bus every 20 mins)

Service will resume at 22:30 with the last bus at 00:30

 Please find details on how to book below:

There is one wheelchair accessible space per bus available.

Hozier

Chepstow Shuttle

For 2024 we are introducing a local shuttle service from Chepstow to the Racecourse.

TRAVEL TIMETABLE 

14:00 - 20:00 (a bus every 20 mins)

Service will resume at 22:30 with the last bus at 00:30

Please find details on how to book below:

There is one wheelchair accessible space per bus available.

Hozier .

Please follow our Twitter Account twitter.com/chepstowracecourse for all the latest on the day information and live traffic and travel updates

There is a dedicated taxi drop-off point which is located opposite the entrance to the racecourse.

If using Uber – please type ‘Chepstow Concerts’ into the app, this will direct you to drop-off point at the racecourse.

We want Chepstow to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase the correct type of accessible ticket which will be available on Ticketmaster. The following options will be available:

• Wheelchair Platform

• Ambulant

• Hearing Impairment

• Essential Companion

If you have any questions, please contact us here or visit help.ticketmaster.co.uk

There is an option to select a companion ticket when you are purchasing an accessible ticket. Once you have selected a companion ticket, there will be an approval process. For the approval process, you will be contacted to provide supporting documentation for validation of your request.

Companion tickets must be selected with an accessible ticket as they cannot be requested on their own.

Please check the terms and conditions for companion tickets to see what type of supporting documentation you can provide.

If your request for a companion ticket is not approved, the access team can advise on the procedure.

If you have selected a companion ticket, you will be contacted to provide one of the following forms of supporting documentation as evidence to grant a complimentary companion ticket:

• Any level of DLA

• Any level of PIP

• Medical professional’s letter

• Armed forces independent payment

• War disablement pension

• D/Deaf or blind registration

• Nimbus access card

• Blue Badge – Only accepted as adequate evidence for accessible car parking.

If you have any questions, please contact us here

An ambulant ticket is for customers who have a medical requirement for an essential companion to attend Chepstow Summer Sessions.

Customers who have purchased an ambulant ticket will be contacted to provide proof for a companion ticket and to gain access to the accessible viewing area.

Accessible toilets are situated at the accessibility viewing platform and main toilet blocks in the arena.

The accessible viewing platform is available for customers with a wheelchair accessible ticket. It is raised platform located with prime view of the stage. There are accessible toilets and a changing unit located nearby.

This area is for customers who require a wheelchair to make their experience comfortable.

The accessible viewing platform has a limited capacity and is strictly for access customers plus 1 companion only.

The accessibility viewing area is an area situated directly in front of the viewing platform where chairs are provided.

This is available for customers with an ambulant ticket.

This area is for customers who have a specific medical requirement to make their experience comfortable.

Companions are welcome to use the seating in the viewing area unless an access customer requires a seat.

To purchase a ticket for the accessible viewing area please purchase an ambulant ticket.

Chepstow is green field therefore is relatively flat but does have uneven terrain in parts. The ground may be muddy or dusty dependant on the weather conditions.

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

You are permitted to bring required medication into Chepstow Summer Sessions. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.

Assistance dogs are permitted on site.

If you require a BSL interpreter please do purchase a hearing impairment ticket.

Please note that Chepstow accessible facilities cannot cater for people with temporary impairments such as broken bones, healing injuries and those who are pregnant.

If you have any questions, please contact us here 

You can find out more about accessibility on buses here: https://www.traveline.cymru/accessible-travel/

You can find out more about accessibility on trains here

There will be a dedicated accessible drop off and pick up point for all shows in 2024.

Here

There is free drinking water available at the re-fill drinking stations. Please look out for the signage within the arena.

1 x sealed soft drink bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Please help Chepstow to reduce plastic and bring a re-usable water bottle if you wish.

There are medical and welfare facilities available within the arena. Please ask a member of security to direct you to the facilities if required.

You are permitted to bring required medication into Chepstow Summer Sessions. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the festival.

We advise against bringing valuables to the event, however, if you choose to do so please keep them hidden from view where possible.

Umbrellas are not permitted as they obscure the view for others.

Any cameras that are deemed as “Professional” will not be permitted into the arena.

Permitted:

Non-Professional Recording Equipment (Point & Shoot Cameras, Flip Video Cameras, etc.)

Not Permitted:

Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lense, Tripods or Other Commercial Equipment) Selfie Sticks

The event arena and surrounding areas are covered by CCTV.

Once you leave the festival arena you will not be allowed back in.