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WHAT'S ON

Stirling Summer Sessions is the newest member of the Summer Sessions family in Scotland. With shows taking place at the foot of the historic Stirling Castle at City Park from 27th June - 2nd July, Stirling Summer Sessions will welcome a selection of world-renowned artists for lovers of varying music genres.

EVENT INFORMATION

Stirling City Park is located at the foot of Stirling Castle, to the west of the City Centre.  

Please note this is an outdoor all-standing concert. 

Gates open – 5pm 

Show ends – 10:30pm 

VIP closes – 12 midnight 

Please note, timings are approx. and subject to change.  

Stage times will be released closer to the event. 

No persons under 5 permitted. 

Persons aged between 5 - 15 years old must be accompanied by an adult 21 or over (1 adult minimum per 4 persons aged between 5- 15 years old). 

If you are attending with someone aged 5 -15 years old, we encourage you to register your contact details in advance via our guardianship procedure form here. Guardianship wristbands will be issued at the Welfare Tent within the arena you arrive onsite.  
This will help us reunite you in the unlikely event you become separated. 

You must bring a valid and current ID with you. Valid IDs must be photographic. 

The following types of ID are accepted: 

 

UK or International Full or Provisional Driving Licence 

UK or International Passport 

National Proof of Age Standards Scheme card with the PASS hologram (e.g. Young Scot, CitizenCard, My ID Card) 

  • Must have a PASS hologram on it. 
  • The PASS hologram must not be faded, damaged or tampered with. 
  • If there is an issue with the PASS hologram on your ID, you should apply for a replacement card via the issuing authority as it will not be accepted. 

This is line with the national Challenge 25 policy. 

**Photocopies of ID does not count as valid ID. Must be original documents. 

TICKET INFORMATION

The only official ticket outlet for this event is Ticketmaster. 

No other agents are authorised to sell and any listing on unauthorised websites cannot be guaranteed to gain entry to the event. 

We strongly recommend that you only purchase tickets through our official ticket partner Ticketmaster.  No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.  

We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc.  Unofficial sites do not give you the same rights and protections.  Be aware and don’t fall for a scam.  These tickets might not even exist and if you turn up with a fake ticket you’ll be turned away from the event so don’t chance it.  We recommend you only purchase through our official ticket partners. Our official resale partner is Ticketmaster Fan to Fan Exchange. 

All tickets will be mobile tickets. 

These will be available in your Ticketmaster app the week before the event. 

We only permit ticket resale at face value through Ticketmaster Fan to Fan Exchange.  Please do not use ticket sites such as Ebay, Gumtree, Stubhub, Viagogo where tickets may be available at hugely inflated prices.  Buying through these websites also run the risk of being sold tickets that may not actually exist. 

You must keep your ticket with you at all times and show this upon request.     

The majority of tickets are mobile tickets accessed through the Ticketmaster app so please ensure you have your phone charged and the Ticketmaster app open before joining the entrance queue. 

If you’ve been issued with a physical ticket please note tickets cannot be replaced so please ensure you keep them with you at all times.  

This event will be using Ticketmaster's SafeTix technology to provide powerful fraud and counterfeit protection.  Your barcode will constantly change and screenshots of barcodes will not work.  You must show the barcode in the Ticketmaster app.  More info on SafeTix can be found here. 


Please make sure you check your tickets within the latest version of the Ticketmaster app, and are logged into the app before you arrive at the venue as mobile data reception can be limited - doing this in advance through the app will ensure that you’ll be able to access them at the venue without connectivity. 


Information on how mobile tickets work can be found here.  If you’re having issues with downloading your tickets help can be found here.  If you will be arriving at different times to the rest of your party remember you can transfer their tickets from your Ticketmaster account to theirs.  A guide on how to do this can be found here. 

The location of the box office will be confirmed closer to the event. 

Box office will open 1 hour before gates. 

We recommend that you purchase tickets in advance to avoid disappointment.  Should there be tickets left for sale these can be purchased on the day at either Box Office.  

You’ll also be able to purchase through Ticketmaster subject to availability.  With mobile tickets you can have these delivered to your Ticketmaster app on your phone straight away saving you having to collect these at the box office.  

Please note that our box offices will only be accepting card payments – cash will not be permitted. 

The process for collecting your accessible wristband will be confirmed closer to the event.  

The process for collecting your VIP wristband will be confirmed closer to the event. 

The process for collecting your Golden Circle wristband will be confirmed closer to the event. 

Your ticket can only be scanned once for each day it’s valid. There is no re-entry once you’re in the festival site.  

VIP INFORMATION

The VIP Garden provides a private area within the event arena, offering views of the Main Stage and dedicated access to the Golden Circle. You will have access to a variety of street food offerings, picnic bench-style seating spread across the garden, enhanced toilet facilities and an exclusive bar area which will remain open until midnight.

TRAVEL INFORMATION

Shuttle Bus

A shuttle bus loop will be operated by McGill’s travelling between Stirling Bus/Train Station, City Centre, and Castleview Park & Ride. The first bus will leave Stirling Bus/Train Station at 16:00 and the last at 19:00. Returns from the event site will run from 22:30 – 23:30. 
 

 

Stirling Train Station 

There are trains to Stirling Train Station direct from stations across Scotland most within an hours journey. Visit scotrail.co.uk for more information. 

 

National Bus 


There are regular bus services available that are offered by Ember, Citylink / Megabus and Flixbus from the likes of Dundee, Perth, Falkirk, Edinburgh, and Glasgow. Please check their websites for more info. 

Dedicated bus services will be operated by Citylink from Dundee, Perth, Edinburgh and Glasgow. These can be pre-booked in advance on their website 

 

Car Parking 

There is a large amount of parking within the city centre that is walking distance from the site. 

 

Taxis  

There are various taxi services in Stirling that will be available to take you to and from the event. Some local options below; 

 

Walking 

Castleview Park & Ride ~ 20 minute walk to event site 

Stirling City Centre Bus Station ~ 24 minute walk to event site 

Stirling City Centre Train Station ~ 25 minute walk to event site 

ACCESSIBILITY INFORMATION

We want Stirling Summer Sessions to be an event that is accessible for all. 

We have a dedicated Access Team working to constantly improve the experience for accessible customers so, we welcome and encourage feedback from our attendees on our accessible facilities. 

Accessible facilities are not for the use of people with temporary impairments or circumstances such as broken bones, healing wounds or pregnancy. Customers concerned with any of these points can contact the Access Team. 

Please remember to check general event information in addition to the specific accessible information provided in the accessible information section. 

We want our customers to enjoy their visit. We appreciate that this may not cover everything you need or wish to know about the event. If you have any questions, please don’t hesitate to contact our Access Team through the following channels. 

Post: 272 St Vincent Street, Glasgow, G2 5RL 

Phone: 0141 674 9444 

Office opening times are: 10am – 6pm, Monday to Friday. 

Please note we aim to respond to all email enquiries within five working days, however this may take longer during busy times. 

On show days accessstir@smmrsessions.com won’t be monitored as we’ll be working operationally on-site. Once you arrive at the event please approach a steward, supervisor, or a member of the Customer Access Team for assistance and they’ll do their best to help. 

You can download the accessible information here. 

PA/Companion Ticket 

  • If a fan is unable to attend Stirling Summer Sessions without the support from a PA/Companion, we will provide a ticket for them at no extra cost.  

  • Each access customer will be allowed one free PA/Companion ticket unless pre-agreed with the access manager due to their requirements. If you need more than one PA/Companion, please contact us on accessstir@smmrsessions.com. 

  

Accessible Platform 

The Accessible Platform is built to a specific capacity. After capacity is reached, you won’t be guaranteed a spot, and you will be added to a waitlist 

 As spaces fill up quickly, we recommend that you complete your application as soon as possible once you have purchased your tickets to avoid disappointment. Details on how to apply are below. 

 

Accessible Toilets 

  • Use of accessible toilets all around the site. 

  • Use of the accessible toilets is controlled by wristbands.  

  • There will be a steward at each location to ensure that only access customers can use these.  

  • The main accessible toilet block will be at the accessible platform. If you require more information about the type of toilets, please reach out to the access team.  

  • ‘Just Can’t Wait’ cards and other medical IDs are also accepted.  

Performance Interpreting Services 

BSL Performance Interpreters, Audio Description and Live Captioning are available on request. Please send advance requests to accessstir@smmrsessions.com. At least 60-days’ notice is advised. 

 

Assistance Dogs 

We welcome assistance dogs at Stirling Summer Sessions. If you require a dog spending area on site, please email your request within a reasonable time frame to accessstir@smmrsessions.com. 

Large Print 

Large print Accessible Information Guides, programmes or running times are available if requested in advance. 

 

Medical and Welfare 

Medical, Welfare and our Wellbeing area are available to all customers at Stirling Summer Sessions. The locations of these areas will be highlighted on the cartoon map when it's made available closer to the time. 

 

Stage Effects  

Please note, flicker, laser, strobe, and other lighting effects may be used during the performances at all stages. Anyone affected by these should bear this in mind. 

  

Accessible Information Guide 

A downloadable Accessible Information Guide will be sent out via email prior to the event to all confirmed applicants which will include arrival information, access maps, distances, information on accessible facilities and more.  

To provide the best possible experience, follow our access application guidance below. 

  1. Buy a ticket here for yourself. You do not need to buy a ticket for your Personal Assistant/Companion. 

  1. Once you have bought your ticket, complete the Accessible Application form here to apply for your free PA/Companion ticket and/or access to the accessible facilities you require. 

  1. Include a piece of supporting documentation when you are filling out the application form or email it to us on accessstir@smmrsessions.com. We must receive supporting documentation within 14 days of filling out the form. If we do not receive this, the application will not be processed.  

  1. We will process applications within 4 weeks. 

  1. You will receive confirmation by email. 

If you have a question about eligibility, send us an email and we can help.  

You can attach your supporting documentation to your Accessible Application Form. Alternatively, you can email it to accessstir@smmrsessions.com or post to 272 St Vincent Street, Glasgow, G2 5RL. 

If this is your first time applying for access or you have not applied within the last 3 years, you are required to send supporting documentation with you application.  

If you have applied within the last 3 years and have ‘opted in’ to register on our database*, you will not need to send your documents unless you have had a change of circumstances. You will still need to let us know you are attending.  

Supporting Documentation Examples: 

  • Front page of DLA / PIP  

  • Front page of ADP or CDP letter  

  • Front page of Attendance Allowance letter  

  • Evidence that registered severely sight impaired (blind) 

  • Evidence that registered D/deaf 

  • Recognised Assistance Dog ID card 

  • Blue Badge (Front & Back) 

  • Access Card 

  • War Disablement Pension Letter 

  • Armed Forces Independence Payment Letter 

  • A personal letter from a doctor, community nurse, social worker, or occupational therapist 

We understand that not everyone has the above evidence. We will review this on a case-by-case basis. If you have any questions about accessibility at the show, please contact our Access Team. 

 *Registering on our database is an optional service. Your information will be stored securely on our encrypted server and supporting documentation is destroyed once received and recorded on our system. All files are password-protected documents with limited access by a small number of personnel for operational reasons only. Please find the link to our Privacy Policy here. 

Stirling City Park is an outdoor, public park in Stirling. The ground in the arena consists of a combination of gravel, grass, and limited hard-standing paths, tarmac pathways and temporary trackway. Poor weather conditions can have a detrimental effect on the terrain making some areas inaccessible to wheelchair users or customers with mobility issues. 

Stirling City Park is accessible via public transport (bus and train). There will also be provisions for Accessible Parking and Accessible Drop-off/Pick-up. A breakdown of all accessible travel options for the event will be available in the Accessible Information Guide.  

We understand that hidden disabilities are not immediately apparent. If you would like support or advice inside the event our Access Manager will be the main point of contact and is based at the Accessible Platform. You can also contact us in advance with your questions via accessstir@smmrsessions.com. 

SAFETY AND SECURITY

Picnic Blankets, non-professional cameras, portable phone charger, ID, ear plugs, hand sanitiser, hats, lip balm, make up, sunscreen, sunglasses, an empty bottle no bigger than 500ml (not a fancy reusable one though as glass/metal/hard plastic bottles aren't permitted), biodegradable wipes and more. 

The event is cashless and all purchases made at the event will be via card or mobile payment. 

Do not bring single-use disposable vapes. They pollute the environment and incorrect disposal of these can be hazardous at waste centres. 

Bags and rucksacks bigger than A3 paper size, glass (including perfumes), metal or hard plastic water bottles, food or drink/liquids even if unopened, drugs, flares (you will be charged by the Police), smoke canisters (you will be charged by the Police), flags, chairs, professional cameras, selfie sticks, umbrellas, weapons, frisbees/boomerangs and hi-vis tabards or jackets.  

You may be refused entry, ejected or worse still, arrested if you bring a prohibited item so familiarise yourself with what we won’t allow into the event. See a full list of what you can and can't bring here. 

Please be prepared for delays on entry for bag searches and ticket checks. 

Your safety is our priority. Strict security measures will be in place and searches carried out at entry. 

If you require any assistance throughout the show, please speak to the nearest member of security who can assist you and direct you to our welfare or first aid points if required. 

Look after yourself and others round about you. If you need help at any time, please speak to the nearest member of security. 

Drinking alcohol in public is illegal in Stirling so please do not bring alcohol to the event.  If you plan on drinking alcohol, take it easy and don’t end up too intoxicated. Security is obliged to refuse admission or eject you from the site if you have had too much to drink so, don’t spoil your night.  

It is an offence to supply alcohol to anyone under the age of 18. ID spot checks will be taking place, and anyone caught supplying alcohol to anyone underage will be removed from the event and reported to Police Scotland. 

Our supportive welfare team from TLC Welfare are onsite to provide confidential and non-judgemental help in a whole variety of situations.  Welfare is a safe space to get support with intoxication, lost friends, you need sanitary products, you need a quiet space to desensitise or you just need someone to talk to.  

Be prepared for all weather. Keep an eye on the forecast and be prepared for a change in the weather as the evening goes on. Umbrellas are not permitted in the event. 

Planning on watching the show from down the front? The fact you will be in a big crowd may feel uncomfortable and going down the front is a very different experience than being further back in the crowd. 

If you are planning to watch the show from the front of the stage, there are some things to be mindful of, including the importance of not starting circle pits: 

  • Don’t start or participate in circle pits – they are dangerous and can cause harm across the full crowd. 

  • Crowd movement happens at all shows and it’s important to help everyone around you if you find yourself in a difficult position. 

  • The event control centre is always monitoring the crowd via CCTV. 

  • Security and ‘spotters’ are on and around the stage watching for anyone who is in need for assistance at all times. 

  • Take time to chill – there are plenty of areas around the event site where you can take a moment. 

EVENT T&C'S

Event Terms & Conditions for Stirling Summer Sessions can be viewed here,

Special Event Conditions for Stirling Summer Sessions can be viewed here,

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