EDINBURGH SUMMER SESSIONS | ACCESSIBLE INFORMATION

At Edinburgh Summer Sessions we are committed to providing a welcoming and inclusive environment for all our attendees.

Edinburgh Summer Sessions has a dedicated accessibility team working all year round to assist customers with accessibility requirements. We welcome and encourage feedback from our attendees on our accessible facilities. 

Please note that our accessible facilities are unable to cater for people with temporary impairments. This is considered to be anything that affects an individual for less than 12 months such as broken bones, healing injuries, or pregnancy.

1. Buy your Edinburgh Summer Sessions Ticket

Buy your standard ticket via Ticketmaster

Do not purchase a ticket for your essential companion. If your Access Card or Summer Sessions Digital Access Pass indicates the essential companion requirement (+1 Symbol), we will automatically provide you with an essential companion ticket free of charge. See 'Essential Companion' section below for full details.

After purchasing your ticket, move to Step 2.

2. Check you have a Valid Access Card or Digital Access Pass.

A. Already Have a Valid Access Card or Digital Access Pass?

If you have valid Access Card or a Digital Access Pass from another Live Nation Festival (view list of participating festivals), skip to Step 3.

B. Don't Have a Valid Pass?

You'll need to apply for a free Edinburgh Summer Sessions Access Pass via Nimbus Disability.

How to apply:

1.Validate your access requirements with Nimbus by providing supporting documentation and information.

2. Nimbus will assess your application.

3.Once approved, you'll be issued your Digital Access Pass (or an Access Card if you've upgraded).

4.Your Pass will be valid for 3 years at Summer Sessions and other Live Nation festivals (view list of participating festivals)

You can apply for a Nimbus Access Card or free Digital Access Pass here.If you have any questions or concerns regarding your application to Nimbus. Please contact our accessibility team who are here to support! 3. Complete our Summer Sessions Accessible Facilities Form.

Once you've received confirmation of your Digital Access Pass (or Access Card) from Nimbus, you can apply for accessible facilities via our Edinburgh Summer Sessions Festival facilities form.

You can CLICK HERE to apply for our accessible facilities.

Please note you must have your Nimbus Card or Digital Access Pass ID number ready - as you will need to input this on your application.

Please note:

Spaces for the accessible viewing platform and viewing area are allocated on a first-come, first-served basis (based on your application date) and may reach full capacity.

While we will do our best to accommodate everyone, if the platform is full, we will contact you to discuss alternative facilities.

If no suitable alternatives are available, a refund will be issued.

Important: You must have a confirmed Digital Nimbus Pass before applying or let us know your application for this is in progress at point of submission.

Make sure you receive an acknowledgement email when submitting the form. If you do not get this, your form has not been submitted correctly.

4. Our Accessibility Team will review your application

You will receive email confirmation of your approved facilities. If you have any questions, our Accessibility Team is here to support you.

5. Receive your Accessibility Guide and Arrival Information

This will be emailed to you closer to the event date and include further information on the accessible facilities on site.

Please contact us if you have any questions in the meantime

6. Enjoy the Event!

We look forward to welcoming you to Edinburgh Summer Sessions.

n essential companion ticket is provided to those customers who would be unable to attend without the help and support of another person.

Requirements:

• If your Access Card or Summer Sessions Digital Access Pass indicates the essential companion requirement (+1), we will automatically provide you with an essential companion ticket free of charge.

• Your essential companion must understand your accessibility requirements and be capable of providing the support you need while on site. They must be able to assist you safely and effectively in the unlikely event of an evacuation or emergency and must not be intoxicated or otherwise impaired in a way that would affect their ability to provide this support.

• If you need different people to assume the role of your essential companion throughout the festival, please indicate this on the Summer Sessions Accessible Application form in the Additional Information section.

Car park

Edinburgh Summer Sessions Festival accessible car parking is located at the North side of the Royal Highland Centre.

Post code is: EH28 8AU. What3Words location is:  ///stews.credit.panels

Accessible parking must be pre-booked using our Accessible Application Form.

• If you require both accessible parking and other accessible facilities:

• Please follow the full application process outlined in the ‘Applying for Accessible Facilities’ section. Once you have your digital access pass (or a Nimbus Card, if you already have one), you can complete the Accessible Facilities Form and include accessible parking in your application. If parking spaces are available, your request will be approved.

• If you only require accessible parking:

• You may skip directly to Step 3 and submit the Accessible Facilities Form, ensuring that you select accessible parking in your request. Our Accessibility Team will then contact you to request a copy of your Blue Badge. If parking spaces are available, your request will be approved. 

Please note that. at the end of the show your car will be held from leaving the area until it is safe to do so.

The accessible car park to the accessible entrance is estimated 100 meters. 

Please note cars are not permitted to stay overnight. Motorhomes are not permitted. 

Accessible Pick up and Drop off

Accessible Pick up and Drop off will be available near the accessible entrance at the North side of the Royal Highland Centre.

Post code is: EH28 8AU. What3Words location is: ///stews.credit.panels

Public Transport

Weather

This is an outdoor concert, and we advise attendees to dress appropriately and bring suitable clothing for changing weather conditions. As temperatures may drop in the evening, we recommend bringing a jacket or additional layers for warmth and comfort.

Ground Conditions

Edinburgh Summer Sessions takes place at the Royal Highland Centre, a greenfield site. Therefore it is relatively flat but does have uneven terrain in parts.

The arena features grass, gravel, limited hard-standing paths and temporary trackway.

You can view the Royal Highland Centre on Google Maps here:  Royal Highland Centre

Please note: Poor weather conditions can impact the terrain, potentially making some areas inaccessible for wheelchair users or customers with mobility challenges.

Route from accessible parking – There is a hard-standing, level, tarmac path through a big hall to enter the event.

Route from West, North or East Entrances – These routes are made up of pavements, gravel and grass, depending which direction you are coming from. There are hard-standing paths along this route but the distance to the accessible areas is much longer.

The Stages

Main Stage – The area around this stage is mostly flat ground consisting of grass, temporary trackway, and hard-standing paths.  There is a raised platform and ground level viewing area at this stage. Main Stage Accessible area – The accessible area includes ground level viewing area as well as a raised structure for the viewing platform, specifically for accessible wristband holders, as well as accessible toilets and an accessible bar, all located within a designated compound.

Milarrochy Bay Stage (Heather on the Hill Only) – The area around this stage is mostly flat grass. There is a hard-standing path along the right side of the stage. There is a small ground level viewing area at this stage.

Heather Bell Tent (Heather on the Hill Only) – This is a bell tent with a stage inside. There is a hard standing path leading up to the area. There is a small ground level viewing area at this stage and there will be picnic-style benches in the surrounding area.

The Arcadia Bug Stage (The Prodigy Only) – This is a stage shaped like a large insect. There is a hard standing path leading up to the area. There is a small ground level viewing area.

Distances  

Accessible parking to Accessible entrance: 100 meters approx.

Box office to Accessible entrance:  25 meters approx.

Accessible entrance to Accessible Viewing Platform and Area: 200 meters approx.

North entrance to Accessible Viewing Platform and Area: 250 meters approx.

West entrance to Accessible Viewing Platform and Area: 450 meters approx.

East entrance to Accessible Viewing Platform and Area: 400 meters approx.

Changing facility to Accessible Viewing Platform: 250 meters approx.

Sensory Rooms to Accessible Viewing Platform: 250 meters approx.

Accessible toilets to Accessible Viewing Platform: 10 meters approx.

Nearest Bar to the Accessible Viewing Platform: 10 meters approx.

Accessible Viewing Platform to VIP: 500 meters approx.

Heather on the Hill Only

Accessible Viewing Areas to Milarrochy Bay Stage: 300 metres approx.

Accessible Viewing Areas to Heather Bell Tent: 350 metres approx.

The Prodigy Only

Accessible Viewing Areas to Arcadia Bug Stage: 350 metres approx.

BSL (British Sign Language) and/or Live Captioning

A British Sign Language interpreting service and/or Live Captioning will be provided on request by fully qualified interpreters/Captioners.

Please let the accessibility team know if you would like to use the above services when you arrive at the event.

Full interpreting/captioning details are included in our Accessibility Guide (see Accessible Downloads).

At least 60-days’ notice is advised to ensure we can source and ensure the availability of the interpreters/captioners

Hearing loops

Hearing loops will be available at various locations throughout the event.

Audio Description

Audio Description will be provided on request by fully qualified Audio Describers.

Please let the accessibility team know if you would like to use the above service when you arrive at the event.

Full details are included in our Accessibility Guide (see Accessible Downloads).

At least 60-days’ notice is advised to ensure we can source and ensure the availability of the audio describers.

Large Print Menus

Large print menus are available at bars, merchandise stalls, and trader locations throughout the venue.

We welcome assistance dogs to Edinburgh Summer Sessions, provided they have been specifically trained to support you, use the designated toilet/spending area, and behave appropriately around other customers.

If you are bringing an assistance dog, please email us in advance so we can prepare a suitable spending area and any other required facilities. You may also indicate this in the accessible facilities form if you are applying to use accessible facilities on site.

Strobe Lighting and Special Effects

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind and contact our team for support.

If you require further information for a specific performance, please contact us or speak to the accessibility team on the day.

Sensory Packs

Sensory packs are available to borrow free of charge from the accessible area. Each pack includes a fidget toy, ear defenders and a sensory distraction item. Packs are provided on a first-come, first-served basis.

You're welcome to bring your own sensory supports if you prefer.

Please return borrowed packs after the show. All items are sterilised between uses.

If you need further sensory provisions, please include this in your Accessible Application Form so our team can review your request. For more details, visit the ‘Applying for Accessible Facilities’ tab.

Sensory Rooms

Our Sensory Rooms are a dedicated space designed to provide a calm and soothing environment for individuals who may feel overwhelmed by the sensory stimulation at events. They offer a retreat for those needing a break from loud noises, bright lights, and large crowds and staff are at hand to assist in this area.

There are medical and welfare facilities available. Please ask a member of security to direct you to the facilities if required.

Members of the welfare team will also be there supporting our fans at the Accessible Viewing Areas and the Sensory Rooms.

 An Accessibility Manager and Accessibility Co-ordinator will be on-site, trained in supporting disabled, d/Deaf, and/or neurodivergent customers. They will oversee the accessibility of the festival and be available to assist with any queries you may have on the night.

All security and stewards based at accessibility points will be briefed fully on procedures in order to provide adequate support and information for accessibility customers.

Please note:

There is some seating available on a first come, first served basis. 

Ground Conditions

The ground conditions are the same as the event arena. The site is green field, therefore is relatively flat but does have uneven terrain in parts. The VIP area is mainly on grass. The ground may be muddy or dusty dependant on the weather conditions. If you require further information please contact us here.

Luxury Accessible Toilet 

There is a luxury accessible trailer available in the VIP Garden.

If you have any further queries on the accessibility within the VIP area, please contact our team here and they are happy to assist.

Bag Policy

Bags larger than an A3 sheet of paper are not permitted.

If you need to bring a larger bag for medical or accessibility reasons, please let us know by filling out our Accessible Facilities Form and ticking the appropriate box.

Food and Drink

There will be various food options available at the festival.

If you need to bring your own food or non-alcoholic drinks due to a medical condition or your access requirements, please let us know by filling out our Accessible Facilities Form and ticking the appropriate box.

Medication

You may bring medication in its original packaging with the prescription label clearly visible, or if it is easily recognisable, without requiring prior approval.

If your medication is not easily recognisable, please let us know by filling out our Accessible Facilities Form and ticking the appropriate box.

Only bring the necessary amount for the duration of the event.

• Keep your medication safe with you at all times.

• Be prepared for screening at entry points, and have any supporting documents ready, such as a doctor’s note, prescription, or correspondence with the accessibility team.

Accessibility cartoon maps will be available closer to the event date.

ESS 2027 - Accessibility Information
[Download ESS 2026 – Accessibility Information (Word)]

We want our fans to enjoy their visit. We appreciate that this may not cover everything you need or wish to know about the event. If you have any questions, please don’t hesitate to contact our Accessibility Team through any of the following channels.

You can fill out our Contact Form here. Submit a request – Summer Sessions

Email: accessed@smmrsessions.com

Post: 272 St Vincent Street, Glasgow, G2 5RL

Phone: 0141 674 9444 (Call Back Service – this line will be closed from 19/08/2026 to 01/09/2026)

Office opening times: 10am – 6pm, Monday to Friday.

Please note we aim to respond to all email enquiries within five working days, however this may take longer during busy times. If you do not receive a response prior to coming to the event, please refer to the “Applications Closed – How to get Support on Arrival” section for information.

On show days accessed@smmrsessions.com won’t be monitored as we’ll be working operationally on-site. Once you arrive at the event please approach a steward, supervisor, or a member of the Accessibility Team for assistance and they’ll do their best to assist.