EVENT INFORMATION
VENUE
Bellahouston Park is located in the south side of Glasgow in the Mosspark / Dumbreck district and a short walk from Ibrox Stadium.
Please note this is an outdoor all-standing concert.
TIMINGS
Stereophonics: Gates open – 4pm
Sting: Gates open – 5pm
Timings will be confirmed closer to the event.
AGE RESTRICTIONS
Sting
No persons under 5 permitted.
Persons aged between 5-15 years old must be accompanied by an adult 21 or over (1 adult minimum per 4 persons aged between 5 -15 years old).
If you are attending with someone under 16 years old, we encourage you to register your contact details in advance via our guardianship procedure form here. Guardianship wristbands will be issued at the Information Point inside the arena near Entrance A when you arrive on site. This will help us reunite you in the unlikely event you become separated.
Stereophonics
No persons under 12 permitted.
Persons aged between 12-15 years old must be accompanied by an adult 21 or over (1 adult minimum per 4 persons aged between 12 -15 years old).
If you are attending with someone under 16 years old, we encourage you to register your contact details in advance via our guardianship procedure form here. Guardianship wristbands will be issued at the Information Point inside the arena near Entrance A when you arrive on site. This will help us reunite you in the unlikely event you become separated.
ID
You must bring a valid and current ID with you. Valid IDs must be photographic.
The following types of ID are accepted:
- UK or International Full or Provisional Driving Licence
- UK or International Passport
- National Proof of Age Standards Scheme card with the PASS hologram (e.g. Young Scot, CitizenCard, My ID Card)
- Must have a PASS hologram on it.
- The PASS hologram must not be faded, damaged or tampered with.
- If there is an issue with the PASS hologram on your ID, you should apply for a replacement card via the issuing authority as it will not be accepted.
This is line with the national Challenge 25 policy.
**Photocopies of ID does not count as valid ID. Must be original documents.
GETTING THERE
Walking:
The city centre is a 50 minute walk from Bellahouston Park via Paisley Road West. Walking routes will be available closer to the show date.
Buses:
Bus numbers 9, 9A, 10, (First) and 38 (McGills) all drop off/pick up from Paisley Road West to the north of Bellahouston Park. The journey to the City Centre is 22mins. Please check the bus company websites for timetables closer to the event.
Train:
The venue is serviced by 3 rail stations - Corkerhill, Dumbrek and Cardonal. All stations are within a 30 minute walk to/from the event site. Please check www.scotrail.co.uk website for the most up to date information
Underground:
Bellahouston Park is serviced by Ibrox Underground Station, a 25-minute walk to/from the venue.
Accessible Parking:
Accessible customers can park on Mosspark Boulevard only if prearranged with DF Concerts Accessible Team. Please get in touch with accessgla@smmrsessions.com for any accessibility enquiries.
WHAT CAN I BRING?
Picnic Blankets, non-professional cameras, portable phone charger, ID, ear plugs, hand sanitiser, hats, lip balm, make up, sunscreen, sunglasses, an empty bottle no bigger than 500ml (not a fancy reusable one though as glass/metal/hard plastic bottles aren't permitted), biodegradable wipes and more.
The event is cashless and all purchases made at the event will be via card or mobile payment.
WHAT CAN'T I BRING?
Do not bring single-use disposable vapes. They pollute the environment and incorrect disposal of these can be hazardous at waste centres.
Bags and rucksacks bigger than A3 paper size, glass (including perfumes), metal or hard plastic water bottles, food or drink/liquids even if unopened, drugs, flares (you will be charged by the Police), smoke canisters (you will be charged by the Police), flags, chairs, professional cameras, selfie sticks, umbrellas, weapons, frisbees/boomerangs and hi-vis tabards or jackets.
You may be refused entry, ejected or worse still, arrested if you bring a prohibited item so familiarise yourself with what we won’t allow into the event.
Please be prepared for delays on entry for bag searches and ticket checks.
Please take care not to lose your property whilst at the event. Anything handed into the event organiser will be passed to Police Scotland the morning after the event.
WELFARE & WELLBEING
Your safety is our priority. Strict security measures will be in place and searches carried out at entry.
If you require any assistance throughout the show, please speak to the nearest member of security who can assist you and direct you to our welfare or first aid points if required.
Look after yourself and others round about you. If you need help at any time, please speak to the nearest member of security.
Drinking alcohol in public is illegal in Glasgow so please do not bring alcohol to the event. If you plan on drinking alcohol, take it easy and don’t end up too intoxicated. Security is obliged to refuse admission or eject you from the site if you have had too much to drink so, don’t spoil your night.
It is an offence to supply alcohol to anyone under the age of 18. ID spot checks will be taking place, and anyone caught supplying alcohol to anyone underage will be removed from the event and reported to Police Scotland.
Our supportive welfare team from TLC are onsite to provide confidential and non-judgemental help in a whole variety of situations. Welfare is a safe space to get support with intoxication, lost friends, you need sanitary products, you need a quiet space to desensitise, or you just need someone to talk to.
Be prepared for all weather. Keep an eye on the forecast and be prepared for a change in the weather as the evening goes on. Umbrellas are not permitted in the event.
TICKET INFORMATION
OFFICIAL TICKET OUTLETS
The only official ticket outlet for this event is Ticketmaster.
No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the event.
PAYMENT PLANS
You can purchase tickets through Ticketmaster using the Klarna payment option. Information on Klarna can be found here.
SAFE TICKET BUYING
Sting
We strongly recommend that you only purchase tickets through our official ticket partner Ticketmaster. No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.
We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc. Unofficial sites do not give you the same rights and protections. Be aware and don’t fall for a scam. These tickets might not even exist and if you turn up with a fake ticket you’ll be turned away from the event so don’t chance it. We recommend you only purchase through our official ticket partners. Our official resale partner is Ticketmaster Fan to Fan Exchange.
Stereophonics
We strongly recommend that you only purchase tickets through our official ticket partners Ticketmaster, See Tickets, and Gigantic. No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.
We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc. Unofficial sites do not give you the same rights and protections. Be aware and don’t fall for a scam. These tickets might not even exist and if you turn up with a fake ticket you’ll be turned away from the event so don’t chance it. We recommend you only purchase through our official ticket partners. Our official resale partner is Ticketmaster Fan to Fan Exchange.
TICKET DISPATCH
All tickets will be mobile tickets.
These will be available in your Ticketmaster app the week before the event.
TICKET RESALE
We only permit ticket resale at face value through Ticketmaster Fan to Fan Exchange. Please do not use ticket sites such as Ebay, Gumtree, Stubhub, Viagogo where tickets may be available at hugely inflated prices. Buying through these websites also run the risk of being sold tickets that may not actually exist.
TICKETS
You must keep your ticket with you at all times and show this upon request.
The majority of tickets are mobile tickets accessed through the Ticketmaster app so please ensure you have your phone charged and the Ticketmaster app open before joining the entrance queue.
If you’ve been issued with a physical ticket please note tickets cannot be replaced so please ensure you keep them with you at all times.
MOBILE TICKETS
This event will be using Ticketmaster's SafeTix technology to provide powerful fraud and counterfeit protection. Your barcode will constantly change and screenshots of barcodes will not work. You must show the barcode in the Ticketmaster app. More info on SafeTix can be found here.
Please make sure you check your tickets within the latest version of the Ticketmaster app, and are logged into the app before you arrive at the venue as mobile data reception can be limited - doing this in advance through the app will ensure that you’ll be able to access them at the venue without connectivity.
Information on how mobile tickets work can be found here. If you’re having issues with downloading your tickets help can be found here. If you will be arriving at different times to the rest of your party remember you can transfer their tickets from your Ticketmaster account to theirs. A guide on how to do this can be found here.
BOX OFFICE
The location of the Box Offices will be available closer to the event.
BOX OFFICE OPENING HOURS
Sting - The Box Office will be open at 4pm and will close at 9.30pm.
Stereophonics - The Box Office will be open at 3pm and will close at 9.30pm.
BUYING TICKETS ON THE DAY
We recommend that you purchase tickets in advance to avoid disappointment. Should there be tickets left for sale these can be purchased on the day at the Box Office.
You’ll also be able to purchase through Ticketmaster subject to availability. With mobile tickets you can have these delivered to your Ticketmaster app on your phone straight away saving you having to collect these at the box office.
Please note that our box offices will only be accepting card payments – cash will not be permitted.
ACCESSIBLE PLATFORM/ FACILITIES WRISTBAND
The process for collecting your accessible wristband will be confirmed closer to the event.
VIP WRISTBANDS
After entering the event VIP customers should head to the VIP Wristband Exchange cabin located at the entrance to VIP. Please have your VIP ticket ready to be scanned again.
GOLD CIRCLE WRISTBANDS
The process for collecting your Gold Circle wristband will be confirmed closer to the event.
PASS OUTS
Your ticket can only be scanned once for each day it’s valid. There is no re-entry once you’re in the festival site.
ACCESSIBLE INFORMATION
ACCESSIBILITY
We want Glasgow Summer Sessions to be an event that is accessible for all.
Summer Sessions has a dedicated Accessibility Team working all year round to constantly improve the experience for accessible customers. We welcome and encourage feedback from our attendees on our accessible facilities.
Please note the access facilities are not for the use of people with temporary impairments or circumstances such as broken bones, healing wounds or pregnancy. Customers concerned with any of these points can contact our Accessibility Team on access@dfconcerts.co.uk.
Please let us know in advance of the show if you have any specific access requirements for attending the show.
PURCHASING ACCESSIBLE TICKETS/APPLYING FOR ACCESS
If you wish to apply for any of the accessible facilities at Glasgow Summer Sessions, including a free PA/Companion ticket, you must now have either a ‘Access Pass’ or be a current Access Card holder.
Applications for the Access Pass will be submitted through Nimbus Disability. This is a free pass that will be valid for 3 years, so you will be able to use this at subsequent events. There is also the option to upgrade to an Access Card for £15 and you will be able to use this at live music venues, events, and tourist attractions across the UK and beyond! You can find out more about Nimbus and the Access Card by clicking here.
- Still need to buy your ticket? Tickets can be found here.
- Already have a valid Nimbus Access Card? Skip to step 3!
Don’t have a Nimbus Access Card?
You will need to click here to register for a free Nimbus x Summer Sessions Access Pass
This is issued by the Nimbus team and will be valid for 3 years to use at our future festivals. There is also the option to upgrade to an Access Card for £15 and you will be able to use this at live music venues, events, and tourist attractions across the UK and beyond!
3. I have an Access Card or Access Pass – what do I do now?
All you will need to do now is click here to complete the Accessible Application form
Please have your Access Card or Access Pass ID number handy as you’ll need to input this on your application form.
4. I have completed the Accessible Application form – what do I do now?
The Summer Sessions Accessibility Team will review your application and contact you once it has been processed.
Access to the accessible facilities will be provided to you based on the approved requirements listed on their Nimbus Access Card or Access Pass.
Please note that our accessible facilities are unable to cater for people with temporary impairments. This is considered to be anything that affects an individual for less than 12 months such as broken bones or healing injuries. If you have a temporary impairment, please be aware that there will be a lot of walking at Summer Sessions.
PA/COMPANION TICKETS
Please do not purchase a ticket for your PA/Companion. Once your application has been processed, we will provide this free of charge. Please follow instructions in the “Purchasing Accessible Tickets/Applying for Access” section.
If you have any questions about your ticket and PA/Companion ticket, please contact us on accessgla@smmrsesscions.com or on 0141 674 9444.
ACCESSIBLE FACILITIES
Your access to our accessible facilities will be based on the symbols awarded to you by Nimbus in your Access Card or Access pass application.
We will have the following available:
- Raised Viewing Platform*
- Accessible Ground Level Viewing Area*
- Essential Companion Ticket*
- Accessible Toilets*
- Assistance Dog*
- Accessible Parking (allocated on first-come, first-serve basis)
- Changing Places Facilities (upon request)
- Fridge Storage for Medication (upon request)
- BSL Performance Interpreters (upon request – at least 60 days in advance)
- Audio Description (upon request – at least 60 days in advance)
- Live Captioning (upon request – at least 60 days in advance)
*subject to Nimbus approval.
First Aid and Welfare will be available to all at Glasgow Summer Sessions
We ask our toilet attendants and stewards to look out for 'I can't wait' cards for quick access to the toilets.
ACCESSIBLE TRAVEL
We strongly advise planning your journey before leaving for Glasgow Summer Sessions. Specific travel information will be available on the website and sent out via email to Access customers prior to the event in the Accessible Information Guide.
Accessible Parking
There will be a dedicated Accessible parking area located close to the Accessible Entrance of Bellahouston Park. If you require the use of this car park you will need to apply for Accessible Parking (via the Accessibility Application Form).
Please note:
- Spaces are allocated on a first-come, first-serve basis.
- Blue Badge Holders must have their badge present on the day to show a Steward.
- The Accessible parking area is free of charge.
Other Information
- The Accessible Platform is uncovered so please dress appropriately for the Scottish weather.
- Please note that flicker, laser, strobe and other lighting effects may be used during the performances.
- For the comfort and enjoyment of all fans using the Accessible areas, smoking/use of e-cigarettes/vases is not permitted.
- The PA/Companion ticket is provided with the expectation that your PA is willing and able to assist you throughout your visit, and would be available and able to help you in the event of an evacuation.
- In the instance of a site evacuation please ensure that your PA is aware that they are your main point of assistance in an emergency evacuation. Crowd management personnel located near the viewing platform will assist in moving everybody to a place of safety.
- No abuse of the PA ticket and wristband or this wristband/ticket will be revoked.
- If you have an ‘I can’t wait’ card, please present this to the stewards for quick access to the toilets
- Please feel free to bring your own ear plugs.
- The accessible platform is seated only. This is to prevent the restricted view for other customers. If you wish to stand up and/or dance you may do so at the back of the platform.
ACCESSIBILITY TEAM
We want our customers to enjoy their visit to our shows, but we appreciate that we may not cover everything you need or wish to know about the event. If you have any questions, then please don’t hesitate to get in touch prior to the event with our Accessibility Team by emailing: accessgla@smmrsessions.com
- Post: 272 St Vincent Street, Glasgow G2 5RL
- Phone: 0141 674 9444.
- Office opening times are: 10am – 6pm, Monday to Friday.
Please note: we aim to respond to all email enquiries within five working days however, this may take longer during busy times.
On show days, accessgla@smmrsessions.com will not be monitored as we will be working operationally on the ground, however, if you arrive at the event then please approach a Steward, Supervisor or a member of the Customer Access Team for assistance and they will do their best to help.
LOCAL RESIDENTS
LOCAL RESIDENTS & NEIGHBOURS
Bellahouston Park will play host to Glasgow Summer Sessions in 2024, giving music fans the chance to enjoy live music in the heart of Glasgow. We want to extend our thanks to all the local residents for their incredible enthusiasm, support, patience, and understanding throughout the planning and delivery of the event – people really do make Glasgow!
Similar to previous years, we will be undertaking our community engagement process and as more details become available, these will be shared. In the meantime, if you are a local resident of Bellahouston Park and have an enquiry, we would kindly ask you to please contact your Local Community Councillor regarding the event taking place on Bellahouston Park this year.
LOCAL RESIDENT EMAIL ALERTS
Should we need to alert you of any changes to the information that will be communicated in our 'Guide for Local Residents' leaflet*, we can send you direct email updates if you sign up via gigss.co/bh-alerts
*The Guide for Local Residents' leaflet will be issued closer to the event period.