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Southampton’s bustling Guildhall Square is well known as the Cultural Quarter of the City. Proud to be the hub of live music venues, museums, galleries, bars, cafes, and restaurants, this part of Southampton has developed immensely over the years to become a vibrant and arts enriched space. 

2024 will see the square transformed into a buzzing live music hub welcoming artists from across the globe to form the highly anticipated 'TK Maxx Presents Southampton Summer Sessions'.

TK Maxx Presents Southampton Summer Sessions is subject to licence

EVENT INFORMATION

Guildhall Square, Above Bar St, Southampton SO14 7DU

You can find out more on show dates HERE

Yes, please ensure you dress for the weather and don’t forget your sun cream!

Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately

Under 16s must be accompanied by an adult aged 18 and over who has their own ticket. Children aged 2 and under can attend for free and don’t require a ticket. All other children must have a full price ticket to enter the festival.

Yes, if available, official merchandise will be available to purchase within the event.

Food and drink are not permitted however there are food and drink concessions within the event.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Animals are not permitted on site, with the exception of registered assistance dogs.

Please fill in this form if you are bringing a registered assistance dog.

Chairs are not allowed into the area for any of the TK Maxx presents Southampton Summer Sessions concerts.

Yes, please fill in this form.

One of the team will review and be in touch if necessary.

You can apply to perform at our festival by filling in this form.

One of the team will review and be in touch if necessary.

If you do not hear back from us this year, your details will be kept on our files and we could reach out in future years/shows

Please fill in this form with the relevant information

This will be passed onto the relevant department who will be in touch if necessary.

You can apply for charity tickets by filling out this form.

One of the team will review and be in touch if necessary.

If you do not hear from us, unfortunately we were unable to carry out your request on this occasion.

There is no car parking on site.

Here is a link to the interactive parking map for council on street and car parks.

Find parking (southampton.gov.uk).

TICKET INFORMATION

All TK Maxx presents Southampton Summer Sessions 2024 tickets are Mobile Entry – so your phone is your ticket! You MUST download your tickets before heading to the site. Please make sure to follow the instructions below before leaving for your event to ensure that your tickets can be scanned for entry regardless of the connectivity at the venue.

1. Download or update the latest version of the Ticketmaster app for the iPhone in the Apple App store or for the Android in the Android App store.

2. From the app, find your order in My Events.

3. View your tickets by tapping View Barcode. Screenshots of your barcodes won’t get you in.

Once you have viewed your tickets in the Ticketmaster App. Your ticket is automatically saved so it is always ready. Please ensure you do NOT log out of the app!

More information available HERE 

You are now able to pay for your tickets in instalments on Ticketmaster using Klarna.

Klarna offers two options to customers depending on your order value. You can either split your payments in to 3 instalments using the ‘Split by 3 option’ or using the ‘Slice It’ option you can pay in 6,9 or 12 instalments.

The Klarna payment plan options available for your order will display as you proceed to the checkout on Ticketmaster. Please ensure you read the Klarna terms and conditions before proceeding with your payments as you may be subject to a credit search and interest charges using the ‘Slice It’ option.

Find more information about the Klarna payment plan here

If you have not received your digital tickets, please check your Ticketmaster online account or contact Ticketmaster here 

Please visit help.ticketmaster.co.uk

Tickets are non-refundable. Please refer to the terms and conditions on the ticket agent’s website.

ACCESSIBILITY INFORMATION

We want TK Maxx presents Southampton Summer Sessions 2024 to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase the correct type of accessible ticket on Ticketmaster. The following options will be available:

Wheelchair Platform

Ambulant

Deaf/Hard of hearing

Essential Companion

Please note, should you require an interpreter for any concert please email your request to us HERE

If you have any questions, please contact us HERE

If accessible tickets (Wheelchair, Ambulant, Deaf / Hard of Hearing and Companion) are not showing up as an option to purchase on Ticketmaster, this means unfortunately it has sold out therefore unavailable to buy.

There is an option to select a companion ticket when you are purchasing an accessible ticket. Once you have selected a companion ticket, there will be an approval process. For the approval process, you will be contacted to provide supporting documentation for validation of your request.

Please check the terms and conditions for companion tickets to see what type of supporting documentation you can provide HERE

If your request for an essential companion ticket is not approved, the access team can advise on the procedure.

If you have selected a companion ticket, you will be contacted to provide one of the following forms of supporting documentation as evidence to grant a complimentary companion ticket:

Any level of DLA

Any level of PIP

Medical professional’s letter

Armed forces independent payment

War disablement pension

D/Deaf or blind registration

Nimbus access card

Blue Badge – Only accepted as adequate evidence for accessible car parking.

Further information is available HERE

If you have any questions, please contact us HERE

An ambulant ticket is for customers who have a medical requirement for an essential companion to attend TK Maxx presents Southampton Summer Sessions.

Customers who have purchased an ambulant ticket will be contacted to provide proof for a companion ticket and to gain access to the accessible viewing platform.

Accessible toilets are located at each toilet block.

The wheelchair viewing platform has a limited capacity and is strictly for access customers plus 1 essential companion. A member of staff is located on each platform to offer any help that may be needed.

To purchase a ticket for the wheelchair viewing platform please purchase either an ambulant or wheelchair ticket depending on your requirements through Ticketmaster.

Smoke machines, strobe lights, lasers, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

You are permitted to bring required medication into TK Maxx presents Southampton Summer Sessions. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the concert and ensure you keep it safe with you at all times.

Assistant Dogs are permitted on site. If you are required to bring a registered assistant dog.

Please contact us HERE if you are bringing a registered assistance dog so we can make sure your seats are suitable.

BSL Interpreters are available on request in advance. If you require an interpreter, please purchase a Deaf/Hard of hearing ticket and contact us HERE to request.
 
Please note at least 60 day notice is advised.

If you require audio description at any of our shows, please do contact us 60 days in advance HERE

Please note that TK Maxx presents Southampton Summer Sessions accessible facilities cannot cater for people with temporary impairments such as broken bones, healing injuries and those who are pregnant.

There is no car parking on site.

Here is a link to the interactive parking map for council on street and car parks, including disabled bays. 

Find parking (southampton.gov.uk).

SAFETY AND SECURITY

There is free drinking water available at the re-fill drinking stations. Please look out for the signage within the arena.

1 x sealed soft drink bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Please help Tk Maxx presents Southampton Summer Sessions 2024 to reduce plastic and bring a re-usable water bottle if you wish.

There are medical and welfare facilities available within the arena. Please ask a member of security to direct you to the facilities if required.

You are permitted to bring the required medication into the arena. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the festival.

You can see our prohibited items below

We advise against bringing valuables to the event, however, if you choose to do so please keep them hidden from view where possible.

Umbrellas are not permitted as they obscure the view for others.

Any cameras that are deemed as “Professional” will not be permitted into the arena.

Permitted:

Non-Professional Recording Equipment (Point & Shoot Cameras, Flip Video Cameras, etc.)

Not Permitted:

Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lense, Tripods or Other Commercial Equipment) Selfie Sticks

The event arena and surrounding areas are covered by CCTV.

Once you leave the festival arena you will not be allowed back in.